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  • Boil Order Notice

    Back Street, until Thursday, May 12, 2:00 pm

    The Nelsonville Water Department has issued a boil order for water customers on Back Street, until Thursday, May 12, 2022, at 2:00PM, unless notified otherwise. This boil order is due to a leak repair on the mainline.

    When a boil order is in effect, we ask all who are affected to boil their cooking and drinking water for three minutes before being consumed.


  • Boil Order Notice

    The Nelsonville Water Department has issued a boil order for water customers between 420 to 497 High Street, until Thursday, April 21, 2022, at 5:00PM.

    This boil order is due to a leak repair on the mainline.

    When a boil order is in effect, we ask all who are affected to boil their cooking and drinking water for three minutes before being consumed.


  • Water Outage & Boil Order Notice

    Monday, March 21, starting between 9:30 AM and 10:00 AM

    image of a water faucet dripping

    The Nelsonville Water Department will be shutting off water service for all services West of Pine Grove Drive to include West Washington Street from Pine Grove Drive to Dorr Run Road, all of Dorr Run Road, Wend Road, Diamond Brick Road, Scenic Lane, and Ohio Health Urgent Care, on Monday, March 21, 2022, starting between 9:30AM and 10:00AM, lasting approximately 1 ½ hours. The water outage is due work on the waterline allowing crews to tie in a new waterline.

    When water service is restored, there will be a boil order until 2:00PM, Tuesday, March 22, 2022.

    When a boil order is in effect, we ask all who are affected to boil their cooking and drinking water for three minutes before being consumed.


  • Water Service Outage

    Wednesday, March 9th from 9:00 am to 3:00 pm

    The Nelsonville Water Department will be shutting off water service on State Route 691 from the bike path to Kimberly Road and Kimberly Road from State Route 691 to Wolfe Bennett Road, on Wednesday, March 9, 2022, from 9:00AM until 3:00PM. The water outage is due work on the waterline allowing crews to tie in a new waterline. When water service is restored, there will be a boil order until 3:00PM, Thursday, March 10, 2022.

    When a boil order is in effect, we ask all who are affected to boil their cooking and drinking water for three minutes before being consumed.

    image of map indicating the water outage impact


  • Buchtel Main Waterline Repaired

    Boil Order Canceled

    The Nelsonville Water Department has repaired the main waterline leak in Buchtel and has canceled the water outage and boil order scheduled for today. We would like to thank those affected by this incident for their patience and understanding.


  • Boil Order Canceled

    The Nelsonville Water Department has CANCELED the boil order for Pinegrove Drive and Walnut Street from Second Street to Burr Oak Boulevard on both sides of the street.

    Thank you for your patience and understanding during this incident.


  • Boil Order Canceled

    For High St., from Harper St. to Campbell St.

    The Nelsonville Water Department has CANCELED the boil order for High Street from Harper Street to Campbell Street.

    Thank you for your patience and understanding during this incident.


  • Boil Order Canceled

    The Nelsonville Water Department has CANCELED the boil order for Short Street, Kontner Street, Mill Street and Poling Avenue.

    Thank you for your patience and understanding during this incident.


  • Upcoming Fire Hydrant Repair & Water Outage

    Pinegrove Dr. and Walnut St. from Second St. to Burr Oak Blvd.

    Monday, November 29th, starting 9:00 am

    The Nelsonville Water Department will be replacing fire hydrants that will shut off water service to Pinegrove Drive and Walnut Street from Second Street to Burr Oak Boulevard on both sides of the street tomorrow, Monday, November 29, 2021, from 9:00AM until the replacement is completed. Once water service is restored a boil order will be in effect for the same area.

    When a boil order is in effect, we ask all who are affected to boil their cooking and drinking water for three minutes before being consumed.

    The Boil Order will be in effect until further notice, unless notified otherwise.


  • Boil Order Canceled

    The City of Nelsonville has CANCELED the boil order for all Nelsonville water customers including the Village of Buchtel. We would like to thank those affected by this incident for their patience and understanding.


  • Water Meter Replacement Project

    to begin Tuesday, October 12

    The City of Nelsonville water department will start the City’s water meter replacement project on Tuesday, October 12, 2021, and will last approximately four months. During this project residents will experience brief water interruptions to their house while the new water meter is being replaced.

    Once your water meter is replaced, it is recommended you flush your home water system for 5 to 10 minutes. This is best done by using an outside spigot or your bathtub. DO NOT use a sink faucet because they have filter screens. By running your water system for 5 to 10 minutes, it will clear any sediment from your water lines. Individual water meter replacements in Nelsonville should only take about 15 minutes per meter.

    The Village of Buchtel water meter replacements will begin on Monday, October 18, 2021. Buchtel water meter replacements will take longer because new meter pits are also being installed.

    When the new system is completed the water meters will be read two to three times a day using a new wireless system. Water customers will also be able to log into a website to view their water usage at any time. Thank you for your patience and understanding during this project.


  • Boil Order Canceled

    The Nelsonville Water Department has CANCELED the boil order for Fort Street from Franklin Street to Grover Street, Short Street, Kontner Street, Mill Street, Poling Avenue, Pleasantview Avenue, Diamond Street, Verity Street, Fairview Street, Scott Street, College Street, Elizabeth Street, Oak Street, Lancaster Street, and Clinton Street. Thank you for your patience and understanding during this incident.


  • Boil Order Canceled

    The Nelsonville Water Department has CANCELED the boil order for Pine Grove Drive and North Pine Grove Drive. Thank you for your patience and understanding during this incident.


  • Boil Order Canceled

    The Nelsonville Water Department has CANCELED the boil order for North Harper Street from Walnut Street to the end of North Harper Street, High Street from Second Street to North Harper Street, Ashton Avenue, and Cherry Street. Thank you for your patience and understanding during this incident.


  • Boil Order Canceled

    The Nelsonville Water Department has CANCELED the boil order for High Street Between Campbell Street and Harper Way. Thank you for your patience and understanding during this incident.


  • Boil Order Notice

    Back Street, until Thursday, May 12, 2:00 pm

    The Nelsonville Water Department has issued a boil order for water customers on Back Street, until Thursday, May 12, 2022, at 2:00PM, unless notified otherwise. This boil order is due to a leak repair on the mainline.

    When a boil order is in effect, we ask all who are affected to boil their cooking and drinking water for three minutes before being consumed.


  • Boil Order Notice

    The Nelsonville Water Department has issued a boil order for water customers between 420 to 497 High Street, until Thursday, April 21, 2022, at 5:00PM.

    This boil order is due to a leak repair on the mainline.

    When a boil order is in effect, we ask all who are affected to boil their cooking and drinking water for three minutes before being consumed.


  • Water Outage & Boil Order Notice

    Monday, March 21, starting between 9:30 AM and 10:00 AM

    image of a water faucet dripping

    The Nelsonville Water Department will be shutting off water service for all services West of Pine Grove Drive to include West Washington Street from Pine Grove Drive to Dorr Run Road, all of Dorr Run Road, Wend Road, Diamond Brick Road, Scenic Lane, and Ohio Health Urgent Care, on Monday, March 21, 2022, starting between 9:30AM and 10:00AM, lasting approximately 1 ½ hours. The water outage is due work on the waterline allowing crews to tie in a new waterline.

    When water service is restored, there will be a boil order until 2:00PM, Tuesday, March 22, 2022.

    When a boil order is in effect, we ask all who are affected to boil their cooking and drinking water for three minutes before being consumed.


  • Water Service Outage

    Wednesday, March 9th from 9:00 am to 3:00 pm

    The Nelsonville Water Department will be shutting off water service on State Route 691 from the bike path to Kimberly Road and Kimberly Road from State Route 691 to Wolfe Bennett Road, on Wednesday, March 9, 2022, from 9:00AM until 3:00PM. The water outage is due work on the waterline allowing crews to tie in a new waterline. When water service is restored, there will be a boil order until 3:00PM, Thursday, March 10, 2022.

    When a boil order is in effect, we ask all who are affected to boil their cooking and drinking water for three minutes before being consumed.

    image of map indicating the water outage impact


  • Buchtel Main Waterline Repaired

    Boil Order Canceled

    The Nelsonville Water Department has repaired the main waterline leak in Buchtel and has canceled the water outage and boil order scheduled for today. We would like to thank those affected by this incident for their patience and understanding.


  • Boil Order Canceled

    The Nelsonville Water Department has CANCELED the boil order for Pinegrove Drive and Walnut Street from Second Street to Burr Oak Boulevard on both sides of the street.

    Thank you for your patience and understanding during this incident.


  • Boil Order Canceled

    For High St., from Harper St. to Campbell St.

    The Nelsonville Water Department has CANCELED the boil order for High Street from Harper Street to Campbell Street.

    Thank you for your patience and understanding during this incident.


  • Boil Order Canceled

    The Nelsonville Water Department has CANCELED the boil order for Short Street, Kontner Street, Mill Street and Poling Avenue.

    Thank you for your patience and understanding during this incident.


  • Upcoming Fire Hydrant Repair & Water Outage

    Pinegrove Dr. and Walnut St. from Second St. to Burr Oak Blvd.

    Monday, November 29th, starting 9:00 am

    The Nelsonville Water Department will be replacing fire hydrants that will shut off water service to Pinegrove Drive and Walnut Street from Second Street to Burr Oak Boulevard on both sides of the street tomorrow, Monday, November 29, 2021, from 9:00AM until the replacement is completed. Once water service is restored a boil order will be in effect for the same area.

    When a boil order is in effect, we ask all who are affected to boil their cooking and drinking water for three minutes before being consumed.

    The Boil Order will be in effect until further notice, unless notified otherwise.


  • Boil Order Canceled

    The City of Nelsonville has CANCELED the boil order for all Nelsonville water customers including the Village of Buchtel. We would like to thank those affected by this incident for their patience and understanding.


  • Water Meter Replacement Project

    to begin Tuesday, October 12

    The City of Nelsonville water department will start the City’s water meter replacement project on Tuesday, October 12, 2021, and will last approximately four months. During this project residents will experience brief water interruptions to their house while the new water meter is being replaced.

    Once your water meter is replaced, it is recommended you flush your home water system for 5 to 10 minutes. This is best done by using an outside spigot or your bathtub. DO NOT use a sink faucet because they have filter screens. By running your water system for 5 to 10 minutes, it will clear any sediment from your water lines. Individual water meter replacements in Nelsonville should only take about 15 minutes per meter.

    The Village of Buchtel water meter replacements will begin on Monday, October 18, 2021. Buchtel water meter replacements will take longer because new meter pits are also being installed.

    When the new system is completed the water meters will be read two to three times a day using a new wireless system. Water customers will also be able to log into a website to view their water usage at any time. Thank you for your patience and understanding during this project.


  • Boil Order Canceled

    The Nelsonville Water Department has CANCELED the boil order for Fort Street from Franklin Street to Grover Street, Short Street, Kontner Street, Mill Street, Poling Avenue, Pleasantview Avenue, Diamond Street, Verity Street, Fairview Street, Scott Street, College Street, Elizabeth Street, Oak Street, Lancaster Street, and Clinton Street. Thank you for your patience and understanding during this incident.


  • Boil Order Canceled

    The Nelsonville Water Department has CANCELED the boil order for Pine Grove Drive and North Pine Grove Drive. Thank you for your patience and understanding during this incident.


  • Boil Order Canceled

    The Nelsonville Water Department has CANCELED the boil order for North Harper Street from Walnut Street to the end of North Harper Street, High Street from Second Street to North Harper Street, Ashton Avenue, and Cherry Street. Thank you for your patience and understanding during this incident.


  • Boil Order Canceled

    The Nelsonville Water Department has CANCELED the boil order for High Street Between Campbell Street and Harper Way. Thank you for your patience and understanding during this incident.


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Important City Phone Numbers

  • Office: 753.1314
  • Police & Fire Emergency: 9 1 1
  • Police Non-Emergency:
    753.1922 or 753.1736
  • Fire Non-Emergency: 753.1244

2021 Water Consumer
Confidence Report