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  • Boil Order Notice

    The Nelsonville Water Department has issued a boil order for water customers at 16999, 17071, 17350, 17360 Riverside Drive.

    The boil order will be in effect until Friday, November 18, 2022, at 10:00AM, unless notified otherwise. This boil order is due to a water line replacement project.

    When a boil order is in effect, we ask all who are affected to boil their cooking and drinking water for three minutes before being consumed.


  • Boil Order Notice

    The Nelsonville Water Department has issued a boil order for water customers at 1374, 1389, 1393, 1400 East Canal Street and all of Elm Rock Road.

    The boil order will be in effect until Friday, November 11, 2022, at 12:00PM, unless notified otherwise. This boil order is due to a leak repair on a water line.

    When a boil order is in effect, we ask all who are affected to boil their cooking and drinking water for three minutes before being consumed.


  • Boil Order Notice

    The Nelsonville Water Department has issued a boil order for water customers Northeast of the High Street and Burr Oak Boulevard intersection and including the Village of Buchtel.

    The boil order will be effect until Monday, October 24, 2022, at 12:00PM, unless notified otherwise. This boil order is due to a leak repair on the water line on Burr Oak Boulevard between Nelsonville and Buchtel.

    When a boil order is in effect, we ask all who are affected to boil their cooking and drinking water for three minutes before being consumed.


  • Water Main Break & Boil Order Notice

    The Nelsonville Water Department is working on a water main break on College Street, which is causing customers in the area water pressure and service issues until crews complete the repair.

    Areas affected include:

    • Fort Street from Short Street to Grover Street
    • Short Street
    • Kontner Street
    • Mill Street
    • Poling Avenue
    • Clinton Street
    • Lancaster Street
    • Plainview Avenue
    • Oak Street
    • Elizabeth Street
    • College Street

    Since crews are working on the issue and everyone is aware customers do not need to call in to report it. When water service is restored, there will be a boil order until 3:00PM, Tuesday, October 11, 2022.

    When a boil order is in effect, we ask all who are affected to boil their cooking and drinking water for three minutes before being consumed.


  • Boil Order Notice

    illustration of water running out of a pipe

    The Nelsonville Water Department has issued a boil order for water customers in Starr Village Apartments until Wednesday, June 29, 2022, at 11:00AM, unless notified otherwise. This boil order is due to a leak repair on the mainline.

    When a boil order is in effect, we ask all who are affected to boil their cooking and drinking water for three minutes before being consumed.


  • Govenor DeWine Announces H2Ohio Project

    "...to assist communities like Nelsonville..."

    Ohio Governor Mike DeWine and Ohio EPA Director Laurie A. Stevenson announced today that the city of Nelsonville in Athens County will receive $171,000 in H2Ohio funding to improve drinking water quality and to upgrade ageing water infrastructure.

    Nelsonville will use the H2Ohio funding to purchase new equipment that will support the long-term functionality of its drinking water system and help prevent the system from going offline for a significant periods of time.

    “Clean and safe drinking water is vital for every community in Ohio, and I am pleased that H2Ohio is continuing to invest in infrastructure and equipment to assist communities like Nelsonville to provide a reliable source of water for residents," said Governor DeWine.

    Governor DeWine also announced today that the H2Ohio program will fund repairs and replacements for failing home sewage treatment systems in Hocking, Jackson, Portage, Ross, and Seneca counties. Health districts in each county will receive $115,000 each to help low- to moderate-income homeowners repair and replace failing household sewage treatment systems.

    “Throughout the state, addressing failing household sewage treatment systems – either through providing funds for replacements or upgrades, or the extension of centralized sanitary sewers – is a key goal of H2Ohio,” said Director Stevenson.

    Governor DeWine launched H2Ohio in 2019 as a water quality effort to provide clean and safe water to Ohio. The Ohio Department of Natural Resources, Ohio Department of Agriculture, Ohio Environmental Protection Agency, and Ohio Lake Erie Commission each have a significant role in H2Ohio through the natural infrastructure of wetlands, the reduction in nutrient runoff, and increasing access to clean drinking water and quality sewer systems. To learn more, go to h2.ohio.gov.


  • Boil Order Notice

    Back Street, until Thursday, May 12, 2:00 pm

    The Nelsonville Water Department has issued a boil order for water customers on Back Street, until Thursday, May 12, 2022, at 2:00PM, unless notified otherwise. This boil order is due to a leak repair on the mainline.

    When a boil order is in effect, we ask all who are affected to boil their cooking and drinking water for three minutes before being consumed.


  • Boil Order Notice

    The Nelsonville Water Department has issued a boil order for water customers between 420 to 497 High Street, until Thursday, April 21, 2022, at 5:00PM.

    This boil order is due to a leak repair on the mainline.

    When a boil order is in effect, we ask all who are affected to boil their cooking and drinking water for three minutes before being consumed.


  • Water Outage & Boil Order Notice

    Monday, March 21, starting between 9:30 AM and 10:00 AM

    image of a water faucet dripping

    The Nelsonville Water Department will be shutting off water service for all services West of Pine Grove Drive to include West Washington Street from Pine Grove Drive to Dorr Run Road, all of Dorr Run Road, Wend Road, Diamond Brick Road, Scenic Lane, and Ohio Health Urgent Care, on Monday, March 21, 2022, starting between 9:30AM and 10:00AM, lasting approximately 1 ½ hours. The water outage is due work on the waterline allowing crews to tie in a new waterline.

    When water service is restored, there will be a boil order until 2:00PM, Tuesday, March 22, 2022.

    When a boil order is in effect, we ask all who are affected to boil their cooking and drinking water for three minutes before being consumed.


  • Water Service Outage

    Wednesday, March 9th from 9:00 am to 3:00 pm

    The Nelsonville Water Department will be shutting off water service on State Route 691 from the bike path to Kimberly Road and Kimberly Road from State Route 691 to Wolfe Bennett Road, on Wednesday, March 9, 2022, from 9:00AM until 3:00PM. The water outage is due work on the waterline allowing crews to tie in a new waterline. When water service is restored, there will be a boil order until 3:00PM, Thursday, March 10, 2022.

    When a boil order is in effect, we ask all who are affected to boil their cooking and drinking water for three minutes before being consumed.

    image of map indicating the water outage impact


  • Buchtel Main Waterline Repaired

    Boil Order Canceled

    The Nelsonville Water Department has repaired the main waterline leak in Buchtel and has canceled the water outage and boil order scheduled for today. We would like to thank those affected by this incident for their patience and understanding.


  • Boil Order Canceled

    The Nelsonville Water Department has CANCELED the boil order for Pinegrove Drive and Walnut Street from Second Street to Burr Oak Boulevard on both sides of the street.

    Thank you for your patience and understanding during this incident.


  • Boil Order Canceled

    For High St., from Harper St. to Campbell St.

    The Nelsonville Water Department has CANCELED the boil order for High Street from Harper Street to Campbell Street.

    Thank you for your patience and understanding during this incident.


  • Boil Order Canceled

    The Nelsonville Water Department has CANCELED the boil order for Short Street, Kontner Street, Mill Street and Poling Avenue.

    Thank you for your patience and understanding during this incident.


  • Upcoming Fire Hydrant Repair & Water Outage

    Pinegrove Dr. and Walnut St. from Second St. to Burr Oak Blvd.

    Monday, November 29th, starting 9:00 am

    The Nelsonville Water Department will be replacing fire hydrants that will shut off water service to Pinegrove Drive and Walnut Street from Second Street to Burr Oak Boulevard on both sides of the street tomorrow, Monday, November 29, 2021, from 9:00AM until the replacement is completed. Once water service is restored a boil order will be in effect for the same area.

    When a boil order is in effect, we ask all who are affected to boil their cooking and drinking water for three minutes before being consumed.

    The Boil Order will be in effect until further notice, unless notified otherwise.


  • Boil Order Notice

    The Nelsonville Water Department has issued a boil order for water customers at 16999, 17071, 17350, 17360 Riverside Drive.

    The boil order will be in effect until Friday, November 18, 2022, at 10:00AM, unless notified otherwise. This boil order is due to a water line replacement project.

    When a boil order is in effect, we ask all who are affected to boil their cooking and drinking water for three minutes before being consumed.


  • Boil Order Notice

    The Nelsonville Water Department has issued a boil order for water customers at 1374, 1389, 1393, 1400 East Canal Street and all of Elm Rock Road.

    The boil order will be in effect until Friday, November 11, 2022, at 12:00PM, unless notified otherwise. This boil order is due to a leak repair on a water line.

    When a boil order is in effect, we ask all who are affected to boil their cooking and drinking water for three minutes before being consumed.


  • Boil Order Notice

    The Nelsonville Water Department has issued a boil order for water customers Northeast of the High Street and Burr Oak Boulevard intersection and including the Village of Buchtel.

    The boil order will be effect until Monday, October 24, 2022, at 12:00PM, unless notified otherwise. This boil order is due to a leak repair on the water line on Burr Oak Boulevard between Nelsonville and Buchtel.

    When a boil order is in effect, we ask all who are affected to boil their cooking and drinking water for three minutes before being consumed.


  • Water Main Break & Boil Order Notice

    The Nelsonville Water Department is working on a water main break on College Street, which is causing customers in the area water pressure and service issues until crews complete the repair.

    Areas affected include:

    • Fort Street from Short Street to Grover Street
    • Short Street
    • Kontner Street
    • Mill Street
    • Poling Avenue
    • Clinton Street
    • Lancaster Street
    • Plainview Avenue
    • Oak Street
    • Elizabeth Street
    • College Street

    Since crews are working on the issue and everyone is aware customers do not need to call in to report it. When water service is restored, there will be a boil order until 3:00PM, Tuesday, October 11, 2022.

    When a boil order is in effect, we ask all who are affected to boil their cooking and drinking water for three minutes before being consumed.


  • Boil Order Notice

    illustration of water running out of a pipe

    The Nelsonville Water Department has issued a boil order for water customers in Starr Village Apartments until Wednesday, June 29, 2022, at 11:00AM, unless notified otherwise. This boil order is due to a leak repair on the mainline.

    When a boil order is in effect, we ask all who are affected to boil their cooking and drinking water for three minutes before being consumed.


  • Govenor DeWine Announces H2Ohio Project

    "...to assist communities like Nelsonville..."

    Ohio Governor Mike DeWine and Ohio EPA Director Laurie A. Stevenson announced today that the city of Nelsonville in Athens County will receive $171,000 in H2Ohio funding to improve drinking water quality and to upgrade ageing water infrastructure.

    Nelsonville will use the H2Ohio funding to purchase new equipment that will support the long-term functionality of its drinking water system and help prevent the system from going offline for a significant periods of time.

    “Clean and safe drinking water is vital for every community in Ohio, and I am pleased that H2Ohio is continuing to invest in infrastructure and equipment to assist communities like Nelsonville to provide a reliable source of water for residents," said Governor DeWine.

    Governor DeWine also announced today that the H2Ohio program will fund repairs and replacements for failing home sewage treatment systems in Hocking, Jackson, Portage, Ross, and Seneca counties. Health districts in each county will receive $115,000 each to help low- to moderate-income homeowners repair and replace failing household sewage treatment systems.

    “Throughout the state, addressing failing household sewage treatment systems – either through providing funds for replacements or upgrades, or the extension of centralized sanitary sewers – is a key goal of H2Ohio,” said Director Stevenson.

    Governor DeWine launched H2Ohio in 2019 as a water quality effort to provide clean and safe water to Ohio. The Ohio Department of Natural Resources, Ohio Department of Agriculture, Ohio Environmental Protection Agency, and Ohio Lake Erie Commission each have a significant role in H2Ohio through the natural infrastructure of wetlands, the reduction in nutrient runoff, and increasing access to clean drinking water and quality sewer systems. To learn more, go to h2.ohio.gov.


  • Boil Order Notice

    Back Street, until Thursday, May 12, 2:00 pm

    The Nelsonville Water Department has issued a boil order for water customers on Back Street, until Thursday, May 12, 2022, at 2:00PM, unless notified otherwise. This boil order is due to a leak repair on the mainline.

    When a boil order is in effect, we ask all who are affected to boil their cooking and drinking water for three minutes before being consumed.


  • Boil Order Notice

    The Nelsonville Water Department has issued a boil order for water customers between 420 to 497 High Street, until Thursday, April 21, 2022, at 5:00PM.

    This boil order is due to a leak repair on the mainline.

    When a boil order is in effect, we ask all who are affected to boil their cooking and drinking water for three minutes before being consumed.


  • Water Outage & Boil Order Notice

    Monday, March 21, starting between 9:30 AM and 10:00 AM

    image of a water faucet dripping

    The Nelsonville Water Department will be shutting off water service for all services West of Pine Grove Drive to include West Washington Street from Pine Grove Drive to Dorr Run Road, all of Dorr Run Road, Wend Road, Diamond Brick Road, Scenic Lane, and Ohio Health Urgent Care, on Monday, March 21, 2022, starting between 9:30AM and 10:00AM, lasting approximately 1 ½ hours. The water outage is due work on the waterline allowing crews to tie in a new waterline.

    When water service is restored, there will be a boil order until 2:00PM, Tuesday, March 22, 2022.

    When a boil order is in effect, we ask all who are affected to boil their cooking and drinking water for three minutes before being consumed.


  • Water Service Outage

    Wednesday, March 9th from 9:00 am to 3:00 pm

    The Nelsonville Water Department will be shutting off water service on State Route 691 from the bike path to Kimberly Road and Kimberly Road from State Route 691 to Wolfe Bennett Road, on Wednesday, March 9, 2022, from 9:00AM until 3:00PM. The water outage is due work on the waterline allowing crews to tie in a new waterline. When water service is restored, there will be a boil order until 3:00PM, Thursday, March 10, 2022.

    When a boil order is in effect, we ask all who are affected to boil their cooking and drinking water for three minutes before being consumed.

    image of map indicating the water outage impact


  • Buchtel Main Waterline Repaired

    Boil Order Canceled

    The Nelsonville Water Department has repaired the main waterline leak in Buchtel and has canceled the water outage and boil order scheduled for today. We would like to thank those affected by this incident for their patience and understanding.


  • Boil Order Canceled

    The Nelsonville Water Department has CANCELED the boil order for Pinegrove Drive and Walnut Street from Second Street to Burr Oak Boulevard on both sides of the street.

    Thank you for your patience and understanding during this incident.


  • Boil Order Canceled

    For High St., from Harper St. to Campbell St.

    The Nelsonville Water Department has CANCELED the boil order for High Street from Harper Street to Campbell Street.

    Thank you for your patience and understanding during this incident.


  • Boil Order Canceled

    The Nelsonville Water Department has CANCELED the boil order for Short Street, Kontner Street, Mill Street and Poling Avenue.

    Thank you for your patience and understanding during this incident.


  • Upcoming Fire Hydrant Repair & Water Outage

    Pinegrove Dr. and Walnut St. from Second St. to Burr Oak Blvd.

    Monday, November 29th, starting 9:00 am

    The Nelsonville Water Department will be replacing fire hydrants that will shut off water service to Pinegrove Drive and Walnut Street from Second Street to Burr Oak Boulevard on both sides of the street tomorrow, Monday, November 29, 2021, from 9:00AM until the replacement is completed. Once water service is restored a boil order will be in effect for the same area.

    When a boil order is in effect, we ask all who are affected to boil their cooking and drinking water for three minutes before being consumed.

    The Boil Order will be in effect until further notice, unless notified otherwise.


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Important City Phone Numbers

  • Office: 753.1314
  • Police & Fire Emergency: 9 1 1
  • Police Non-Emergency:
    753.1922 or 753.1736
  • Fire Non-Emergency: 753.1244