The City of Nelsonville is seeking a full-time Account Clerk to support municipal finance operations, with a focus on utility billing, collections, and customer service. This position is ideal for a detail-oriented individual who can work independently while providing excellent service to the public.
Account Clerk
City of Nelsonville – Nelsonville, OH Pay: From $20.46 per hour
Job Type: Full-time
Work Location: In person (Nelsonville, OH)
Responsibilities
- Assist with utility billing and collections
- Provide customer service to residents (in person and by phone)
- Respond to questions, concerns, and service requests professionally
- Maintain and organize financial and administrative records
- Assist with records requests and audit documentation
- Prepare bank deposits and handle cash accurately
- Generate reports using Microsoft Word and Excel
- Support payroll, billing, and other administrative functions as needed
- Adapt to changing daily priorities in a municipal office
Qualifications
- Strong customer service and communication skills
- Proficiency in Microsoft Word and Excel
- Ability to work independently and manage multiple tasks
- Strong attention to detail and organizational skills
- Ability to handle sensitive information with professionalism
Preferred Experience
- Local government or public sector experience
- Utility billing, collections, or cash handling
- Payroll processing and recordkeeping
- Experience with VIP municipal software
Applicants who do not meet all preferred qualifications are encouraged to apply.
Pay & Benefits
- Starting pay: $20.46/hour with step increases
- OPERS retirement (employer contributions included)
- Health, dental, vision, and life insurance
- Paid time off and holidays
- Prescription reimbursement plan
- Longevity pay after qualifying service
Schedule
- 40 hours per week
- Day shift (no nights)
- Tuesday–Friday, 10-hour shifts
How to Apply
Submit your resume, including work experience, education, contact information, and two references, along with a brief statement of interest to:
Deadline: April 29, 2026, at 5:00 PM