Main Phone: 740.753.2151 |
Utilities Office Hours*
- Monday: 7:30 am to 4 pm
- Tuesday: 7:30 am to 4 pm
- Wednesday: 7:30 am to 4 pm
- Thursday: 7:30 am to 4 pm
- Friday: 7:30 am to 4 pm
- Saturday & Sunday: Closed
- * Note: Closed 1 pm - 1:30 pm for lunch. Office hours may be irregular some days due to customer traffic, volume of requests, emergencies, etc.
Looking for documents? Please visit the Utilities Documents page.
Water and Sewer Rates Effective January 1st, 2024
Service Denials, Fees, and Payment Plans
Per Ordinance 55-18
Passed: December 3,2018
Effective: January 3, 2019
Updated: February 14, 2022 (Ord. 06-22)
5.03.03. Service denied to delinquent users.
No water shall be supplied to any applicant OR PROPERTY OWNER who is delinquent in the payment of water or sewer bills, or who is indebted to the water department for material, supplies or work done, or in any other manner, until such indebtedness has been paid, whether that indebtedness was incurred at the premises for which service is supplied or at any other place within or without the City; and the water department reserves to itself the right to shut off the water from the premises of such applicant so delinquent upon forty-eight (48) hour notice. A delinquent water bill shall be defined as a water bill remaining unpaid for thirty (30) days or more after DUE DATE.
5.03.10. FEES
| NEW WATER CUSTOMERS | $ 50.00 |
| RECONNECTION FEE | $ 75.00 |
| LEAK/SEWER CHECK FEE | $ 10.00 |
| WATER SHUT OFF/TURN ON | $ 25.00 |
| AFTER HOURS CALL OUT | $ 150.00 |
| RESTORATION HOURS | 8 AM TO 3 PM |
| STREET BOND | $2,000.00 |
| SEWER TAP | $ 200.00 |
| ¾ INCH WATER TAP | $ 1,800.00 |
| 1 INCH WATER TAP | $ 3,200.00 |
TEMPORARY DISCONNECTION OF SERVICE DUE TO VACATION, ETC, A MINIMUM RATE CHARGE PER MONTH; PLUS SHUT OFF/TURN ON FEE. THESE FEES MUST BE PAID PRIOR TO SERVICES BEING RESTORED. IF TEMPORARY DISCONNECTION IS REQUESTED AND PROPERTY OWNER DOES NOT WANT TO PAY MINIMUM, REMOVAL OF METER AT COST OF $250.00 AND RESTALLATION OF METER IS $350.00
5.03.11. PAYMENT PLANS.
| $ 0.00 TO $ 1,000.00 | OWED: 9 EQUAL MONTHLY PAYMENTS |
| $ 1,001.00 TO $ 5,000.00 | OWED: 15 EQUAL MONTHLY PAYMENTS |
| $5001.00 AND UP | OWED: 24 EQUAL MONTHLY PAYMENTS |
PROPERTY OWNER MUST KEEP CURRENT BILL UP TODATE.
PROPERTY OWNER MUST SIGN A PAYMENT PLAN AGREEMENT
AFTER 3 LATE PAYMENTS, PROPERTY OWNER IS REMOVED FROM PAYMENT PLAN AND WILL NOT BE PLACED BACK ON PAYMENT PLAN UNTIL IN GOOD STANDING FOR 6 MONTHS.
SET SHUT OFF DATES ARE USUALLY 13TH AND 15TH OF EACH MONTH.